By using the My Secret Kitchen website, you agree to abide by these Website Terms and Conditions. These Conditions and the Terms of Use apply between you and My Secret Kitchen Limited (“we” or “us”), whose registered office is at 34 The Street, Broughton Gifford, Melksham SN12 8PH, United Kingdom. (Company registration number 5824556.) Please address any complaints, queries or correspondence regarding these Conditions or My Secret Kitchen Limited's online store, to the contacts as listed in our get in touch page.

Use

Anyone is entitled to view and use this website for their own purposes provided that it is used for information purposes only and no material on this website is reproduced for commercial purposes.

Linking

If you would like to create a link to our website, please to let us know. This website contains links to third party websites; these links are provided for your convenience. As My Secret Kitchen Limited does not control these other websites or their content, it will accept no liability for them. Inclusion of a link to a third party website does not indicate any endorsement by My Secret Kitchen Limited of the website, its contents or any goods or services offered by the website owners. Any dealings you have with third parties via the site are your responsibility. Should a dispute arise between yourself and any third party due to use of the site we will do our best to assist its resolution but will not be responsible for any loss or damage suffered as a result.

General

My Secret Kitchen Limited reserves the right to amend these Website Terms and Conditions at any time. If any part of these Website Terms and Conditions are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall be unaffected. These Website Terms and Conditions are governed by the law of England and Wales and the parties submit to the exclusive jurisdiction of the Courts of England and Wales in all disputes relating to them.

Purchases

Once you have selected the products you wish to order, click on the “Checkout” button at the end of the checkout process.

Once you have clicked on the “Checkout” button we obtain an authorisation from your credit card company for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorisation. This is a normal process with the banks. If your credit card should not give an authorisation, your order will not be processed further.

My Secret Kitchen Limited will email you to confirm your product order has been received.

My Secret Kitchen Limited will email you again to confirm that the products you have ordered are being shipped to you.

A contract of sale for the products you have ordered is concluded between you and My Secret Kitchen Limited only upon those products being shipped to you.

My Secret Kitchen Limited may refuse or be unable to process your order if the product you ordered is discontinued. All products are subject to availability and may be withdrawn at any time. The price of items is the price on the day of your order. My Secret Kitchen Limited reserve the right to change any price before you place an order. My Secret Kitchen Limited try to ensure that all prices displayed are accurate but the price on your order and your order itself will need to be validated prior to processing your order. Where an item's correct price is higher than the price stated on your order, My Secret Kitchen Limited will contact you to let you know the current price and give you the opportunity of cancelling before your order is despatched. Postage and packaging is charged at an additional rate and is charged according to the weight of the package.

Orders will only be accepted with payment by Visa, MasterCard, Switch, Solo and Electron. If items are not in stock but My Secret Kitchen Limited are accepting orders for the items then they will be placed on back order. We will compare the total value of the order with the payment authorized by you. If the total order value is more than the payment you have authorized then we will contact you for authorization for a further payment to be taken from your credit/debit card. The whole order will be held until full payment has been authorized by you.

Returns

If you are not satisfied with any of your purchases for whatever reason, simply return any unused item in its original packaging within 30 days of despatch for a full refund or replacement product.

Disclaimer

Whilst My Secret Kitchen Limited tries to ensure that all the material on this website is accurate, complete and up to date and that access to the website is always available, errors may occur from time to time and My Secret Kitchen Limited accepts no responsibility for any inaccuracy or omissions in the material, and accepts no liability for any reliance you place upon it nor for any inability to connect to the website.

My Secret Kitchen Limited takes reasonable steps to exclude computer viruses from its website but it cannot guarantee their exclusion. You are advised to take appropriate precautions before downloading any information from this website and My Secret Kitchen will accept no liability for any damage caused by downloading any viruses.

You hereby indemnify My Secret Kitchen Limited against any and all claims, losses, damages and expenses (including legal fees) arising out of your use of the website, or the materials on the website, to the fullest extent permitted by law.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of England and Wales.